Basingstoke, UK – 28 March 2024 – Censornet, the leading UK-based integrated cloud security provider, has been honoured with ‘Exceptional Customer Satisfaction’ at the 2024 Business Awards UK in recognition of its outstanding commitment to cybersecurity excellence.
The ‘Exceptional Customer Satisfaction’ award showcases Censornet’s unwavering dedication to providing exceptional service and support to its valued clients. Censornet’s dedication to customer satisfaction is evident in its exceptional support service, with a satisfaction rate not dropping below 100% over the past two years. Customers such as Royal Russell School have praised the company’s responsive and knowledgeable support team – “the support at Censornet been brilliant… we’ve been impressed with everyone we’ve worked with” – reinforcing Censornet’s commitment to delivering an outstanding customer experience.
Explaining why Newlife chose to work with Censornet, Phil Ashcroft, Technology Manager at Newlife, said: “… there is also a second, more human element to choosing a security solution – you also need to make sure that you can work with the people and get the support you need. This is where Censornet has excelled, through the onboarding and implementation process and beyond. They made their CTO available to us, which not many companies do, and the expertise and knowledge at Censornet is world class. There is never any red tape we need to go through, they are just a phone call away, which is extremely important and valuable for an organisation of our size. The support has been the biggest win for me because the last thing you want in security is additional complexity, especially in a crisis situation.”
Censornet’s unwavering dedication to addressing the cybersecurity needs of its customers, coupled with its innovative and integrated approach to security solutions, made it an ideal winner at the Cybersecurity & Resilience Awards.
Censornet’s autonomous cybersecurity platform, which seamlessly integrates email, web, and cloud application security with Identity and DLP, has garnered widespread acclaim for its ability to protect millions of users in over 2,000 mid-market companies worldwide. Processing over one billion threats daily, Censornet’s platform remains at the forefront of safeguarding SMEs against evolving cyber threats.
Ed Macnair, CEO of Censornet said, ‘We’re currently at a crossroads where the challenges our customers face are unprecedented, but so too are the pioneering technologies that can help tackle them. Every update, feature and module we develop is built to give our customers access to the technology they need to stay ahead. This award is testament to us not only delivering on that, but doing it in a way that is built specifically for the mid-market, like no other vendors are.”
These honours come in addition to Censornet’s previous achievements, including being named Technology Provider of the Year (SME) at the British Business Awards. Supported by an exceptional team of customer support specialists, Censornet continues to make remarkable strides in the realm of cybersecurity, earning the trust of prominent organisations such as Macmillan Cancer Support, Fever Tree, Radius Payments, Newlife Disabled Children’s Charity, National Portrait Gallery, Hallmark Hotels, and Thatchers Cider.
For more information about Censornet’s award-winning solutions, please visit their website censornet.com. You can experience the unrivalled cybersecurity expertise of Censornet by requesting a demo today.
